Returns & Exchanges
Due to the perishable nature of our food products, we strive to ensure every order arrives in perfect condition. If you receive a damaged or incorrect item, please notify us within 48 hours for a full refund or replacement.
Inspect Your Delivery
Check your package immediately upon arrival for any signs of damage, spoilage, or missing items from your order.
Contact Support
Email our team at [email protected] with your order number and clear photos of the product and packaging in question.
Verification Process
Our quality assurance team will review your claim within 24 hours to verify the issue and approve your return or credit.
Resolution
Once approved, we will issue a full refund to your original payment method or ship out a fresh replacement at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing